HeyTidy

Privacy Policy

Last Updated: October 5, 2026

HeyTidy ("HeyTidy," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the HeyTidy mobile application and related services (collectively, the "Service").

By using HeyTidy, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Account Information

When you create or use a HeyTidy account, we may collect information such as:

• Email address.
• Name or display name, if provided.
• Account authentication information.
• Home and household membership information.

We use this information to create and manage your account, authenticate you, synchronize your data, and provide the Service.

Home Organization Information

HeyTidy allows you to organize household belongings. Information you enter may include:

• Home names.
• Location names, such as Garage, Kitchen, or Bedroom.
• Bin names and descriptions.
• Item names and descriptions.
• Item categories.
• Photos or images associated with items.
• QR codes or barcodes associated with bins.
• Information about which items are stored in which bins or locations.

This information is used to provide the organization, search, synchronization, and sharing features of HeyTidy.

Photos and Camera

If you choose to use features that require your device's camera or photo library, HeyTidy may access images that you provide.

For example, you may use the camera to scan an item for AI-assisted identification or scan a QR code associated with a storage bin.

HeyTidy only accesses your camera or photos when you initiate a feature that requires such access, subject to the permissions granted on your device.

AI-Powered Features

HeyTidy may use artificial intelligence to help identify or categorize household items from images that you submit.

When you use an AI-powered feature, the relevant image and/or information may be transmitted to third-party AI service providers that process the information on our behalf.

AI processing is used to provide features such as item recognition and categorization. We do not use your household inventory to train our own AI models unless we separately notify you and obtain any consent required by applicable law.

Information You Share With Household Members

HeyTidy allows you to invite other people to a Home.

When you share a Home, members of that Home may be able to view and interact with information associated with the shared Home, including locations, bins, and items.

You should only invite people you trust and should avoid storing sensitive personal information in item descriptions or other fields unless necessary.

2. How We Use Information

We may use collected information to:

• Provide and operate HeyTidy.
• Create and manage user accounts.
• Synchronize your organization data across supported devices.
• Store and display your household inventory.
• Provide search and organization features.
• Process images for AI-assisted item recognition.
• Generate and manage QR codes or barcodes.
• Enable Home sharing and household collaboration.
• Provide customer support.
• Detect, prevent, and address fraud, abuse, security issues, or technical problems.
• Maintain and improve the Service.
• Comply with applicable legal obligations.

We do not sell your personal information.

3. How We Store Your Information

Your account and organization data may be stored on secure third-party cloud infrastructure used to operate HeyTidy.

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Third-Party Service Providers

HeyTidy may use third-party service providers to operate certain parts of the Service, such as:

• Cloud hosting and database services.
• Authentication services.
• AI processing services.
• Analytics or crash reporting services, if enabled.
• Payment or subscription services, if applicable.

These providers may process information only as necessary to provide their services to us and are expected to protect information in accordance with applicable agreements and laws.

5. Analytics and Crash Reporting

We may use analytics and crash-reporting technologies to understand how HeyTidy is used, diagnose technical problems, and improve the application.

Depending on the services enabled in the application, this information may include device information, operating system information, application version, crash information, and general usage information.

We do not use analytics information to sell your personal information.

6. Notifications

If you allow notifications, HeyTidy may send notifications related to your account, Home, organization data, or other features of the Service.

You can disable notifications through your device settings.

7. Children's Privacy

HeyTidy is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

8. Data Retention

We retain your information for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights.

If you delete your account, we will take reasonable steps to delete or anonymize your personal information, subject to information that we are required or permitted to retain by law.

Some information may remain temporarily in backups or logs before being permanently deleted in accordance with our retention procedures.

9. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Request information about how your data is used.
• Withdraw certain permissions or consents.
• Object to or restrict certain processing activities, where applicable.

You can also control certain device permissions, such as camera, photo library, and notifications, through your device settings.

To request deletion of your account or personal information, contact us using the information below.

10. Account Deletion

If you no longer wish to use HeyTidy, you may request deletion of your account and associated personal information.

Account deletion may result in the permanent loss of your Homes, bins, locations, items, and other associated data.

If your account is a member of a shared Home, information that belongs to other members or the shared Home may not be deleted solely because your individual account is deleted.

11. International Data Transfers

Your information may be processed or stored in countries other than the country in which you live.

When required by applicable law, we take appropriate measures to provide protection for personal information transferred across borders.

12. Security

We use reasonable safeguards designed to protect your information.

However, no online service can guarantee complete security. You are responsible for maintaining the security of your account credentials and should notify us if you believe your account has been accessed without authorization.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. If we make material changes, we may provide additional notice when required by applicable law.

Your continued use of HeyTidy after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:

HeyTidy
Email: support@heytidy.app
Website: heytidy.app